Clear Voice Guidance for Every Patient

Personalized voice instructions improve medication adherence, health literacy, and outcomes—delivered at the moments patients need support most.

Why Voice Matters

Patients absorb and remember spoken instructions better than written text.

40%

of adults struggle with health literacy

60%

of Canadian adults lack adequate health literacy

88%

of seniors don't have adequate health literacy

📖 Literacy Barriers

Printed leaflets go unread and are often misunderstood by patients with low health literacy.

🧠 Memory Challenges

Seniors often forget care instructions given verbally during stressful clinic visits.

🌍 Language Gaps

Multilingual patients face significant barriers accessing healthcare information in their preferred language.

😰 Stress Impact

Anxiety and stress reduce comprehension during medical appointments and after procedures.

Hirdle Health delivers human-sounding voice guidance that patients trust, understand, and remember.

What Hirdle Health Does

Voice-based patient support at every step of care.

A simple VoiceTag®—printed, emailed, or texted—gives patients access to:

💊

Medication Instructions

Clear dosing, timing, and safety guidance

📋

Prescription Onboarding

Structured support for specialty therapies

🏥

After-Care Guidance

Post-visit recovery instructions

👴

Caregiver Support

Tools for families and caregivers

🏛️

Public Health Messaging

Multilingual community outreach

💚

Mental Health Stabilization

Calming support between appointments

Patients can replay instructions and ask follow-up questions anytime.

How It Works

1

Create

Clinicians, pharmacies, PSP teams, or public health agencies generate voice guidance from templates or custom scripts.

2

Deliver

A VoiceTag® (QR code or link) is printed on labels, discharge papers, mailers—or sent via SMS/email.

3

Support

Patients scan and listen. They can also ask safe, controlled follow-up questions through the conversational assistant.

Pharmacy Solutions

Automated VoiceTags® on Every Prescription — Integrated Into Your Pharmacy Workflow

Pharmacies play a crucial role in patient safety, but counseling time is limited. Many patients leave unsure about how to take new medications, what side effects to expect, or when to refill. Hirdle Health integrates directly into pharmacy label printing and dispensing systems, enabling every prescription to include a VoiceTag® automatically—no additional steps for staff.

Core Capability: System Integration

Direct Integration

  • Prescription label printing systems
  • Dispensing software
  • Leaflet printers
  • Workflow engines

Automatic Delivery

  • Unique VoiceTag® printed on label
  • Auto-generated voice instructions
  • Optional SMS/email delivery
  • Frictionless, scalable infrastructure

Features

Auto-Generated Voice Instructions

  • Dosing and timing
  • Side effects
  • Interaction warnings
  • Missed-dose instructions
  • First-72-hour safety steps

OTC Guidance (Optional)

  • Product comparisons
  • Age-based recommendations
  • Allergy considerations
  • When to seek pharmacist support

Refill Guidance

  • Refill timing reminders
  • Prevent gaps in adherence
  • Manage controlled/specialty meds

Seasonal Health Messages

  • Flu season guidance
  • RSV & colds
  • Allergy season
  • Heat wave safety
  • Travel vaccine reminders

Benefits

For Pharmacy Leaders

  • Enterprise-wide automated counseling
  • Improved adherence and safety
  • Brand differentiation
  • Higher refill volume

For Pharmacists

  • Fewer repetitive questions
  • More consistent counseling
  • Lower burnout

For Patients & Caregivers

  • Clear guidance at home
  • Accessible multilingual audio
  • Reduced anxiety
  • Safer medication use
Request an Integration Demo

Medication Guidance

Improve Medication Adherence with Clear, Human Voice Instructions

Most medication mistakes happen at home. Patients forget what was said at pickup, ignore leaflets, or misinterpret instructions—especially when stressed or dealing with chronic conditions. Hirdle Health provides simple, repeatable voice instructions that make medication use clear and confidence-building.

Capabilities

Clear Dosing & Timing

Step-by-step audio guidance for when and how to take medications.

Missed-Dose Advice

Patients can ask: "What if I forgot my morning pill?" and get safe, approved guidance.

Side-Effect Explanations

Helps patients understand what's normal vs. when to seek help.

Interaction Warnings

Food, alcohol, and drug interactions explained simply and safely.

Refill Reminders

Encourages adherence for chronic therapy routines.

Multilingual Support

English, French, Spanish, Mandarin, Punjabi, Arabic, Tagalog, Cree, Inuktitut, and more.

Why It Works

Spoken instructions are easier to remember and easier to follow. Voice reduces anxiety, overcomes literacy barriers, and supports seniors and caregivers.

Benefits

For Providers & Pharmacies

  • Fewer "how do I take this?" calls
  • Better adherence outcomes
  • Higher patient satisfaction
  • Safer medication use at home

For Patients & Caregivers

  • Confidence and clarity
  • Easy-to-understand explanations
  • Reassurance during difficult moments
  • Help available anytime
Request a Demo

Prescription Support Programs

Boost Adherence and Reduce Drop-Off for Specialty Medications

Specialty medications are complex and often intimidating. Patients may need to self-inject, follow structured dosing cycles, manage serious side effects, or adhere to strict timelines. Hirdle Health delivers structured voice-guided support that helps patients stay confident and on-track through the first 90 days and beyond.

Capabilities

Self-Injection Training

Clear audio guidance on preparation, injection technique, site rotation, and safe disposal.

Oncology & Complex Therapy

Dosing-cycle explanations, side-effect expectations, and when to call a provider.

Autoimmune & Chronic Disease

Flare support, symptom check-ins, adherence reminders, and caregiver voice notes.

Respiratory Program Training

Guidance for inhalers, nebulizers, and device cleaning.

Onboarding Checklists

Insurance basics, first-dose steps, temperature storage, red-flag symptoms.

Why It Works

Complex therapies fail when patients become overwhelmed. Voice creates calm, structure, repetition, and reinforcement—critical for persistence.

Benefits

For PSP Vendors & Manufacturers

  • Reduced drop-off during onboarding
  • Higher adherence & persistence metrics
  • Consistent, compliant patient guidance
  • Better real-world evidence outcomes

For Specialty Pharmacies

  • Fewer troubleshooting calls
  • Safer medication handling
  • More confident patients

For Patients & Caregivers

  • Less anxiety
  • Clear, human guidance
  • Accessible support between appointments
Talk to Our PSP Team

Hospital & Clinic After-Care

Reduce Readmissions with Clear Post-Visit Voice Instructions

The hours and days after a visit are the most vulnerable. Patients leave tired, anxious, medicated, or overwhelmed—making printed instructions hard to follow. VoiceTags® give them clear, replayable instructions for safe recovery at home.

Capabilities

Post-Surgery Guidance

Pain control, mobility, diet, rest, and safe home routines.

Wound Care

Step-by-step voice guidance for cleaning, bandage changes, and infection prevention.

Infection Warning Signs

Clear explanations of red flags and when to seek help.

Rehab & PT Exercises

Audio pacing, movement cues, and home routine support.

Pediatric After-Care

Simplified parent-friendly instructions they can replay for any caregiver.

Mental Health Discharge

Safety steps, grounding, and follow-up reminders.

Why It Works

Patients remember far more from voice than from paperwork. Voice reduces confusion, anxiety, and preventable complications.

Benefits

For Hospitals & Clinics

  • Fewer post-discharge calls
  • Reduced readmissions
  • Better wound-care compliance
  • Stronger patient satisfaction scores

For Patients

  • Replay steps anytime
  • Understand warning signs
  • Recover safely at home
  • Better adherence to recovery plans
Start a Pilot Program

Senior Care & Home Health

Voice Support That Keeps Seniors Safe and Independent

Seniors face more medications, more routines, and more complexity—often with less energy, memory, or caregiver availability. Voice simplifies daily health tasks and supports aging-in-place.

Capabilities

Medication Reminders

Simple, friendly audio reminders for daily routines.

Daily Health Check-ins

Prompts for BP checks, blood glucose, hydration, or symptom tracking.

Cognitive-Friendly Instructions

Clear, slow-paced voice designed for seniors with memory challenges.

Caregiver Voice Notes

Personalized audio from loved ones or support staff.

Fall & Safety Guidance

VoiceTags® placed around the home for mobility and nighttime safety.

Why It Works

Voice is the most natural, accessible format for seniors—especially those with visual, cognitive, or literacy limitations.

Benefits

For Senior Care Organizations

  • More consistent routines
  • Fewer medication mistakes
  • Support for overwhelmed caregivers
  • Better adherence to care plans

For Seniors & Families

  • Greater independence
  • Clear, supportive daily routines
  • Emotional comfort through voice notes
  • Safer home environments
Request a Demo

Public Health & Government

Voice Guidance for Every Canadian—In Every Community

Public health succeeds only when people truly understand the message. Voice eliminates literacy and language barriers—especially in Indigenous, multilingual, rural, or low-access communities.

Built for Canada

Indigenous Languages

Cree, Inuktitut, Ojibwe

Multilingual Support

English, French, Mandarin, Punjabi, Arabic, Tagalog, Spanish

Rural & Remote Accessibility

No apps, no logins, low-bandwidth

Public Health Campaigns

Flu, vaccines, heat waves, air quality, screening programs

Government-Aligned Privacy

PHIPA/PIPEDA, Canadian cloud hosting

Use Cases

💉

Flu & Vaccine Messaging

🩺

Chronic Condition Education

🌡️

Heat/Smoke Safety Alerts

💧

Water Advisories

💚

Mental Health Campaigns

Why It Works

Voice cuts through literacy gaps, improves trust, and boosts engagement—leading to better population health outcomes.

Benefits

For Public Health Agencies

  • Higher campaign reach
  • More accurate understanding
  • Reduced call center burden
  • Rapid deployment during emergencies

For Communities

  • Accessible instructions in their language
  • Clear, calm guidance
  • Better self-care and intervention
Talk to Our Public Health Team

Mental Health & Emotional Support

Caring Voice Support to Help People Through Difficult Moments

Emotional distress doesn't wait for appointments. VoiceTags® let people access grounding and supportive voice guidance anytime—helping them stabilize until professional care is available.

Capabilities

Grounding & Calming Exercises

5-4-3-2-1 grounding, breathing exercises, guided visualization.

Supportive Voice Prompts

Warm, empathetic language that reduces panic and emotional overwhelm.

Coping Strategies & Reminders

Reinforces skills taught by clinicians.

Emotion Identification

Helps users articulate feelings and reduce confusion.

Crisis-Safe Redirection

Provides crisis resources without engaging in unsafe dialogue.

Why It Works

Voice conveys warmth and connection—more comforting and regulating than text, especially during anxiety spikes.

Benefits

For Providers

  • Better continuity between sessions
  • Reduced non-urgent calls
  • Support for waitlisted patients

For Individuals & Families

  • Immediate, private support
  • Calming tools during difficult moments
  • Guidance available 24/7
  • Helps youth, seniors, multilingual communities
Request a Demo

Built for Canada

Designed for Canada's unique healthcare challenges

🇨🇦 Multilingual Support

English, French, Cree, Inuktitut, Mandarin, Punjabi, Arabic, Spanish, Tagalog, and more

🔒 Privacy Compliance

PHIPA/PIPEDA compliant with optional Canadian cloud hosting

🏔️ Rural & Remote Access

Support for rural and Indigenous communities across all provinces and territories

📊 Government Alignment

Aligned with federal and provincial health-literacy goals

Proven Outcomes

Voice guidance improves:

  • Medication adherence
  • Patient comprehension
  • Chronic disease management
  • Surgical recovery
  • Senior safety
  • Public health outreach

And reduces:

  • ER visits
  • Hospital readmissions
  • Post-procedure complications
  • Pharmacist workload
  • Clinician call volume
  • System costs

Representative Use Cases

Illustrative examples of how voice guidance can improve patient outcomes in various healthcare settings

Use Case: Pharmacy Network

A national pharmacy chain implements VoiceTags® on prescriptions to improve medication adherence.

Potential Benefits:

  • Reduction in repetitive counseling questions
  • Improvement in refill timing adherence
  • Reduced medication errors among seniors

Use Case: Regional Hospital

Post-surgical care VoiceTags® help reduce complications and readmissions.

Potential Benefits:

  • Fewer post-operative follow-up calls
  • Improved wound-care compliance
  • Reduction in preventable readmissions

Use Case: Provincial Campaign

Multilingual VoiceTag® campaign improves public health communication.

Potential Benefits:

  • Higher engagement vs. print materials
  • Improved reach in multilingual communities
  • Reduced call center volume

Use Case: Senior Living

Voice guidance improves medication comprehension for older adults.

Potential Benefits:

  • Reduced medication mistakes
  • Greater caregiver confidence
  • More consistent daily routines

Use Case: Indigenous Community

Indigenous language VoiceTags® support chronic disease management in remote settings.

Potential Benefits:

  • Improved chronic disease self-management
  • Fewer preventable acute care visits
  • Increased trust and cultural alignment

Note: These are representative use cases illustrating potential applications and benefits. Actual outcomes will vary based on implementation, patient population, clinical setting, and other factors. Contact us to discuss pilot programs and outcome measurement for your organization.

Research & Outcomes

The evidence behind voice-based healthcare guidance

~50%

of patients don't take medications as prescribed

Source: Published medication adherence research

Significant

cost reduction for adherent patients vs. non-adherent

Source: Healthcare economics studies

60%

of Canadian adults lack adequate health literacy

Source: Public Health Agency of Canada

Why Voice-Based Guidance Shows Promise

Improved Recall

Research indicates that patients often struggle to remember spoken medical instructions, particularly older adults and those with lower health literacy. Repeatable, on-demand voice guidance may help address this challenge.

Based on medical communication research

Multimodal Learning

Studies suggest that multimedia interventions (combining audio and visual elements) can improve health information comprehension compared with text alone.

Based on health literacy research

Adherence Impact

Published research shows poor medication adherence is linked to treatment failures, preventable hospitalizations, and increased healthcare costs across multiple conditions.

Based on adherence outcome studies

System Costs

Healthcare economic analyses indicate that medication non-adherence represents a substantial avoidable cost to healthcare systems, with estimates ranging into hundreds of billions annually.

Based on healthcare economics research

Note: The statistics and research findings presented represent published studies on medication adherence, health literacy, and patient communication. Hirdle Health outcomes may vary based on implementation, patient population, and healthcare setting. Contact us to discuss expected outcomes for your specific use case.

Our Mission: Clear Voice Guidance for Every Patient

Hirdle Health helps patients understand their healthcare instructions through trusted, human-sounding voice guidance they can replay anytime.

We believe that clear understanding—not apps, portals, or paperwork—is the real foundation of safe, effective care.

Voice is universal.

Voice is human.

Voice changes outcomes.

Our Commitment

Accessibility for All

Making healthcare guidance available to every patient

Cultural Inclusion

Supporting Indigenous languages and multilingual communities

Privacy Protection

Full PHIPA/PIPEDA compliance with Canadian hosting

Clinical Accuracy

Evidence-based guidance developed with healthcare professionals

Ready to Improve Patient Outcomes?

Let's discuss how Hirdle Health can support your organization

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